Customer Service Officer

Stratford, New Zealand

Reference: 5378453

Stratford District Council is looking for its next front of house superstar for the Council Service Centre.

If you are a professional and positive person who is a quick learner and is great with people then the Stratford District Council needs you!

The successful applicant will be passionate about ensuring our ratepayers and residents receive the best customer experience when visiting the Council's service centre. They will have excellent listening skills to ensure the correct information is given, and the ability to build positive relationships.

This is a permanent, full-time position which includes:

  • Front line customer service including over the counter, email and phone
  • General administration associated with the service centre
  • Accurate receipting of monies from customers
  • Booking of facilities

The preferred candidate will be competent in Microsoft Office products and have previous customer service and cash handling experience. Council is a diverse organisation and a general understanding of what it is responsible for would be an advantage.

Why choose Stratford District Council?

With a population of approximately 9,000, Stratford is one of New Zealand's smallest local authority areas. It has on its boundary two national parks: Egmont National Park (comprising of Mt Taranaki), and Whanganui National Park.

This is a great work opportunity where you get the combined benefits of living in a world-renowned region and having a work environment that enhances work/life balance. Plus Stratford has free parking and great local facilities!

If you enjoy being in a team environment and believe in making a real contribution to the organisation you work for, then we'd love to hear from you.

Applicants for this position should have NZ residency or a valid NZ work permit. An Individual Employment Agreement will be negotiated with the successful applicant.


Applications Close: 05 Mar 2021